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Account Creation & Band Pairing
Account Creation & Band Pairing
Create an account, sign in, and fix common login or profile issues. Connect the wearable.
Logging in on a new phone
Your account, data and band belong to your account, not your phone. To carry on with a new phone, install the same ap...
Votes: 0
Updated
September 29, 2026 13:28
Download your data, withdraw consent or delete your account
Deleting the app from your phone does not delete your account. Your account and data stay until you delete the accoun...
Votes: 0
Updated
September 30, 2026 12:29
Account FAQs
Can Two People Share One Band? The Band is designed for one user at a time. It connects to a single account. A second...
Votes: 0
Updated
September 29, 2026 10:21
Set Up Your Account
The app is supported on iOS devices running iOS 15 or higher, and Android devices running Android 9 or higher with Go...
Votes: 1
Updated
June 02, 2026 08:40
Pairing the Band
To get started with health tracking, you'll need to connect your Band to the app. Before You Begin Make sure your Ba...
Votes: 0
Updated
September 28, 2026 08:04
Set Your Goals
Your Goals are the foundation of your health journey. By setting goals, you tell the app what matters most to you — w...
Votes: 0
Updated
September 29, 2026 10:21