If your band connected yesterday but won't reconnect today even though it's charged and Bluetooth is on, work through these checks:
- Confirm you are signed in with the same account email the band was originally paired to — connection errors are frequently caused by signing in from a different email/account.
- Make sure Battery Saver is off (it can block the Bluetooth/location services the app needs).
- Toggle Bluetooth off and on, confirm the band is charged, and reopen the Rolla app to let it reconnect.
If it still won't connect, contact support with the email address(es) you use so we can confirm which account holds the band.